MANILA, Philippines, Oct. 25, 2023 (GLOBE NEWSWIRE) — ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced that it was selected as one of the Philippines’ Best Employers 2024 by the Philippine Daily Inquirer and Statista for the second year in a row. The winners were selected from more than 3,400 eligible employers with at least 250 employees based in the Philippines.
“ibex is delighted to be recognized as one of the best employers in the Philippines for 2023 and 2024,” said Potski Alvarez, President of ibex Philippines. “ibex has an amazing team and culture in the Philippines, and this award highlights our commitment to providing the best employee experience. We invest in our people to help them develop their skills and advance their careers. Combining the best talent and employee culture with our award-winning training and AI-enabled Wave X technology platform is the winning combination for our employees, clients and shareholders.”
ibex operates eight client service centers in the Philippines – Quezon City, City of Mandaluyong, Pasig City, City of Parañaque, City of Muntinlupa, Davao City, and Tagbilaran City – with more than 14,000 employees.
“Many of the world’s top brands count on ibex to deliver amazing customer interactions at every touch,” Alvarez added. “I would like to thank our employees for their dedication and commitment to ibex and our clients.”
In addition to its inclusive and exciting culture, world-class training and development opportunities, and excellent rewards and recognition programs, ibex offers employees a wide range of fun activities and events all year long, including annual employee VIP events, ibex Idol global talent competition, ibex Sirens beauty pageant celebrating LGBTQIA+ employees, Customer Service Week, and ongoing employee wellness programs.
ibex is also committed to supporting the local communities where its employees live and work. ibex Cares, the company’s global philanthropic program, has made a significant impact on several communities in the Philippines.
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 31 operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.
ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including its Wave X platform, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.
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